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Meet The Team!
Lola Bendana, Founder & CEO
Founder & CEO of Multi-Languages Corporation
Lola has a degree in international relations with a specialization in Latin American Studies and English-Spanish interpreting and translation. She worked in Costa Rica as a cultural/foreign affairs facilitator with the Ministry of Foreign Affairs and as head of international relations with the Nicaraguan Committee for Refugees. After immigrating to Canada, she worked as a freelancer for the Department of Foreign Affairs and International Trade Canada offering pre-departure and intercultural effectiveness courses on Nicaragua and Costa Rica.
For over 30 years, Lola has been involved in revolutionizing the language industry. She has been an industry leader in providing high quality Translation & Interpreting Services.
She has published books and numerous articles about interpreting and translation.
She has been member of the Board of Directors and lead committees of multiple associations: the Healthcare Interpretation Network (HIN), the International Medical Interpreters Association (IMIA) , the International Network on Terminology (TermNet), FIT North America, National and International committees on standards where she led the project to create the national standards of Canada for Community Interpreting (NSGCIS); was an expert delegate for the creation of the Canadian national translation service standards CAN CGSB 131.10 in 2008 and its reaffirmation in 2017. In 2007 she won the Language Industry Association (AILIA) National Award for Outstanding Contribution to the translation sector.
More specifically, she served as a member of the Board of Directors of the Healthcare Interpretation Network (HIN), she chaired the Terminology Committee and the Policy Committee where she led the project to create the national standards of Canada for Community Interpreting (NSGCIS); she participated in the Critical Link Canada Standards of Practice and Training Committee; she was invited to join the Language Interpretation Training Curriculum Advisory Committee headed by the Ontario Ministry of Citizenship (MCI) in collaboration with College Connect; she was selected as a voting member of the technical Committee of the Canadian General Standards Board that created the Canadian national translation service standards CAN CGSB 131.10-2008; she was voted as Canada’s representative of the International Medical Interpreters Association (IMIA). Lola served on the IMIA Executive Board 2009-2014 where she served as the President of the IMIA for the last 4 years and as delegate to FIT North America (2012-2014). She was the Chair of the Language Industry Association of Canada (AILIA) Translation Committee and member of the Interpreting Committee. She was a member of the ASTM F43 Committee on Language Services and the Canadian Council on Community Interpreting (CCCI). In 2013-2014 she was a member of the Board of Directors of the International Network on Terminology TermNet.
Lola published a book in collaboration with Dr. Alan Melby “Almost Everything You Ever Wanted to Know About Translation” and a book in collaboration with Professor Helen Campbell “How to get it right when contracting Conference Interpreting services”.
Presently, she is a member of the Board of Directors and Past-President of the Language Industry Association of Canada (AILIA). Lola has been a member of the Canadian Advisory Committee to ISO TC37 since 2007 where she participates as an expert delegate to create international standards for translation and interpreting and is the current President of the Ontario Council on Community Interpreting (OCCI).
On the personal side, Lola has a passion for psychology and personal empowerment, is a Trainer with the Anthony Robbins organization and Director of the Toronto Power Group. Lola is a published author of the Chicken Soup for The Soul: “Time to Thrive.”
Sergio is the head of Business Developement and is in charge of all systems, processes, and innovation. Sergio also supports Projects involving Conference Interpreting and Webinar Simultaneous Interpreting.
Beatriz is our lead Project Coordinator that handles all projects to do with translation, revision, review, editing, proofreading.
Kevin handles all of the design, audio, video, Braille and transcription and Accessibility services.
Ann is our lead on all projects to do with Community Interpretation. She works with both the Interpreter and the client to ensure a premium experience.
We pride ourselves on Multi-Languages being founded in Canada. We serve clients across countless industries and always strive to provide the highest quality Translation & Interpreting services Canada has to offer. For the past 20 years, we have been at the forefront of the constant changing language industry and strive to innovate so that our clients are always getting a premium experience. We are proud of the country we live in. We are proud to be Canadian and to work with Canadian translators and interpreters.